Frequently Asked Questions

My treatment room is on the ground floor, but my doorways and hallway are very narrow!!

My front gate is 78cm wide. There is a small step at my front door which is 10cm high. My front door is 70cm wide. My treatment room door is 70cm wide.

Please note my bathroom is on the first floor, which is only accessible via my staircase.

Excluding face cradle and armrests: Length = 185cm, Width = 72cm

Including face cradle and armrests: Length = 215cm, Width = 100cm

46cm off the floor is its lowest, 89cm at it’s highest.

440lbs (200kgs)

I need my lights on for hair removal to give you the best possible results. But they will be mostly dimmed or off for any massage or facial treatments.

Absolutely! I am happy to change the music to something you are comfortable or familiar with. Or it can go off completely.

Of course! Please do just let me know in advance when possible.

Unfortunately I do not have a parking space outside. You will need to park on the road. Sometimes it gets very busy - especially in the evening. I recommend giving yourself a little extra time to find a space.

Please note that cars mostly park half on the pavement on my road. This means often the pavement is not wide enough for pushchairs and wheelchairs.

The majority of my prices are on a sliding scale. If you cannot afford the low/no income option, do let me know as I offer a free treatment most months. I keep a list of people waiting for them. Another option is to pay in instalments, again get in touch and we can sort this! I also absolutely love doing swaps, so if you have a skill or something you’d like to swap for a treatment, let me know!

Please get in contact with me and we can chat. I am often busy with clients or my children so cannot always answer calls, but I will always get back to you if you leave a message, You can also email, whatsapp or text me. Please contact me however is most convenient.

sasha@heldtherapies.com

07984429295